Pricing Policy

Last Updated: 14 October 2026

This Pricing Policy explains how prices, taxes, shipping charges, discounts and other applicable costs are displayed and applied to purchases made through Edena Health Care at edenahealthcare.com.

Edena Health Care is a sole proprietorship owned by Melina Lalruatfeli, operating from Aizawl, Mizoram, India.

By placing an order on our website, you agree to the pricing terms described in this policy, subject to your rights under applicable law.

1. Product Prices

All product prices on our website are displayed in Indian Rupees (INR), unless otherwise stated.

We make reasonable efforts to ensure that prices are accurate and up to date. The price displayed on a product page may be subject to changes before an order is confirmed.

The applicable product price will be shown in the order summary during checkout before you complete your purchase.

Prices may vary between products, product variants, pack sizes and promotional offers.

2. Taxes and Other Charges

Applicable taxes will be included in or displayed in the checkout total as required by law.

Where applicable, shipping charges and other disclosed fees will be shown during checkout before the order is confirmed.

The final order summary will show the amount payable for the selected products, applicable taxes, shipping charges and any discounts applied.

Edena Health Care will issue invoices or other applicable purchase documentation in accordance with relevant legal requirements.

3. Shipping Charges

Shipping charges, where applicable, are calculated or determined according to the available shipping arrangements and are displayed during checkout.

The applicable shipping charge may depend on factors such as the delivery destination, order details and available delivery service.

Customers should review the total order amount before confirming a purchase.

For additional information about delivery arrangements, please refer to our Shipping and Delivery Policy published on this website.

4. Discounts, Offers and Promotional Pricing

Edena Health Care may offer discounts, promotional prices, coupon codes, product bundles or other special offers from time to time.

Each promotion may be subject to specific conditions, including validity periods, eligible products, minimum purchase requirements and usage limits.

Any applicable conditions will be communicated with the relevant offer or during checkout.

Discounts are applied according to the terms of the applicable promotion. Unless expressly stated, promotions cannot be exchanged for cash or combined with other offers.

Promotional offers may be modified or discontinued where permitted by law. Such changes will not affect rights already acquired through an accepted order or rights protected under applicable law.

5. Price Changes

Edena Health Care reserves the right to revise product prices and promotional offers from time to time to reflect changes in product costs, supplier pricing, availability, taxes or other business considerations.

A price change will not automatically alter the agreed price of an order already accepted by Edena Health Care.

Customers should review the current price displayed on the website and the final checkout summary before placing an order.

6. Pricing Errors

We take reasonable care to ensure that product prices and checkout totals are accurate.

Occasionally, a technical issue, system error or clerical mistake may result in an incorrect price being displayed.

If a genuine pricing error is identified before an order is accepted, Edena Health Care may contact the customer to explain the discrepancy and determine whether the order can proceed at the correct price.

If an order cannot be fulfilled because of an incorrect price, it may be cancelled in accordance with applicable law. Where payment has already been collected and a refund is due, the refund will be processed in accordance with applicable law and the relevant payment procedures.

Nothing in this section permits Edena Health Care to disregard mandatory consumer protection requirements.

7. Payment Methods

The payment methods available on the website may include:

• Unified Payments Interface (UPI).

• Credit and debit cards.

• Net banking.

• Cash on Delivery (COD), where available for the order and delivery location.

Payment options are subject to availability at checkout.

Customers are responsible for checking the final amount payable before confirming an order. Cash on Delivery eligibility is determined by the availability shown during checkout.

Online payments may be processed through third-party payment gateways or authorised payment service providers and are subject to their applicable procedures.

8. Order Confirmation and Final Price

Before placing an order, customers should review the product selection, quantities, applicable discounts, taxes, shipping charges and final amount payable.

The order summary displayed at checkout is intended to communicate the total cost before the purchase is confirmed.

An order acknowledgement confirms that an order has been received but does not necessarily constitute final acceptance.

Once an order has been accepted, the agreed price will apply, subject to applicable law and any validly agreed changes.

9. Refunds and Price Adjustments

Refunds arising from cancelled orders, pricing errors, damaged or incorrect products, or other eligible circumstances will be handled in accordance with applicable law and Edena Health Care's Cancellations and Refunds policy.

A subsequent reduction in a product's price does not automatically entitle a customer to a refund of the difference for an earlier purchase, unless required by law or expressly offered by Edena Health Care.

Any refund due will be processed using an appropriate payment method and in accordance with applicable payment procedures and legal requirements.

10. Contact Us

If you have questions about product prices, checkout totals, discounts, taxes or charges applied to an order, please contact Edena Health Care.

Business Name: Edena Health Care

Proprietor: Melina Lalruatfeli

Email: contact@edenahealthcare.com

Phone: 8259930598

Address: VB 27/C, Vaivakawn (NT), Tlangnuam, Aizawl, Mizoram – 796001, India.

Please include your order details and a description of your pricing enquiry so that we can review it.

11. Changes to This Pricing Policy

Edena Health Care may update this Pricing Policy to reflect changes in pricing practices, payment arrangements, business operations or applicable legal requirements.

Revisions will be published on this page with an updated revision date. Customers are encouraged to review this policy periodically.

Any revision will remain subject to applicable law and will not override rights already acquired through an accepted transaction.

Thank you for choosing Edena Health Care.